Returns & Exchanges
At Silayi Pret, we strive to ensure you love your purchase, but if you are not completely satisfied, we offer a seamless 14-day return and exchange policy on all unworn items. We are committed to providing a hassle-free experience to ensure your wardrobe reflects your unique style perfectly.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the 'Order History' section to select the items you wish to return or exchange within 14 days of delivery.
- 2.Pack with Care
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Schedule a Pickup
Once your request is approved, our courier partner will visit your address within 48 hours to collect the package at your convenience.
- 4.Receive Your Refund
After our quality team inspects the returned items, we will process your refund or dispatch your exchange piece within 5-7 business days.
