Returns & Exchanges

At Silayi Pret, we strive to ensure you love your purchase, but if you are not completely satisfied, we offer a seamless 14-day return and exchange policy on all unworn items. We are committed to providing a hassle-free experience to ensure your wardrobe reflects your unique style perfectly.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to the 'Order History' section to select the items you wish to return or exchange within 14 days of delivery.

• 2.
  Pack with Care

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Schedule a Pickup

  Once your request is approved, our courier partner will visit your address within 48 hours to collect the package at your convenience.

• 4.
  Receive Your Refund

  After our quality team inspects the returned items, we will process your refund or dispatch your exchange piece within 5-7 business days.